Privacy Policy
This Privacy Policy describes how puntigo.com (the “Site” or “we”) collects, uses, and discloses your
Personal Information when you visit or make a purchase from the Site.
Contact
After reviewing this policy, if you have additional questions, want more information about our privacy
practices, or would like to make a complaint, please contact us by e-mail at
privacy@puntigo.com
Collecting Personal Information
When you visit the Site, we collect certain information about your device, your interaction with the Site,
and information necessary to process your purchases. We may also collect
additional information if you contact us for customer support. In this Privacy
Policy, we refer to any information about an identifiable individual (including
the information below) as “Personal Information”. See the list below for more
information about what Personal Information we collect and why.
Minors
The Site is not intended for individuals under the age of 16. We do not intentionally collect
Personal Information from children. If you are the parent or guardian and
believe your child has provided us with Personal Information, please contact us
at the address above to request deletion.
Sharing Personal Information
We share your Personal Information with service providers to help us provide our services and fulfill
our contracts with you, as described above. For example:
We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
We may share your Personal Information to comply with applicable
laws and regulations, to respond to a subpoena, search warrant or other
lawful request for information we receive, or to otherwise protect our
rights.
Behavioural Advertising
As described above, we use your Personal Information to provide you with targeted advertisements or marketing
communications we believe may be of interest to you.
For example: We use Google Analytics to help us understand how our customers use
the Site. You can read more about how Google uses your Personal
Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
We share information about your use of the Site, your purchases,
and your interaction with our ads on other websites with our advertising
partners. We collect and share some of this information directly with our
advertising partners, and in some cases through the use of cookies or
other similar technologies (which you may consent to, depending on your
location).
We use Shopify Audiences to help us show ads on other websites with
our advertising partners to buyers who made purchases with other Shopify
merchants and who may also be interested in what we have to offer. We also
share information about your use of the Site, your purchases, and the
email address associated with your purchases with Shopify Audiences,
through which other Shopify merchants may make offers you may be
interested in.
For more information about how
targeted advertising works, you can visit the Network Advertising Initiative’s
(“NAI”) educational page at https://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising by:
FACEBOOK - https://www.facebook.com/settings/?tab=ads
·
GOOGLE - https://www.google.com/settings/ads/anonymous
·BING - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
Additionally, you can opt out of
some of these services by visiting the Digital Advertising Alliance’s opt-out
portal at: https://optout.aboutads.info/.
Using Personal Information
We use your personal Information to provide our services to you, which includes: offering products for sale,
processing payments, shipping and fulfillment of your order, and keeping you up
to date on new products, services, and offers.
Lawful basis
Pursuant to the General Data Protection Regulation (“GDPR”), if you are a resident of the European Economic
Area (“EEA”), we process your personal information under the following lawful
bases:
Your consent;
The performance of the contract between you and the Site;
Compliance with our legal obligations;
To protect your vital interests;
To perform a task carried out in the public interest;
For our legitimate interests, which do not override your fundamental
rights and freedoms
Retention
When you place an order through the Site, we will retain your Personal Information for our records unless and
until you ask us to erase this information. For more information on your right
of erasure, please see the ‘Your rights’ section below.
Automatic decision-making
If you are a resident of the EEA, you have the right to object to processing based solely on automated
decision-making (which includes profiling), when that decision-making has a
legal effect on you or otherwise significantly affects you.
We do not engage in fully automated decision-making that has a legal or otherwise significant effect
using customer data.
Our processor Shopify uses limited automated decision-making to prevent fraud that does not have a legal
or otherwise significant effect on you.
Services that include elements of automated decision-making include:
Temporary blacklist of IP addresses associated with repeated failed
transactions. This blacklist persists for a small number of hours.
Temporary blacklist of credit cards associated with blacklisted IP
addresses. This blacklist persists for a small number of days.
GDPR
If you are a resident of the
EEA, you have the right to access the Personal Information we hold about you, to
port it to a new service, and to ask that your Personal Information be
corrected, updated, or erased. If you would like to exercise these rights,
please contact us through the contact information above.
Your Personal Information will
be initially processed in Ireland and then will be transferred outside of
Europe for storage and further processing, including to Canada and the United
States. For more information on how data transfers comply with the GDPR, see
Shopify’s GDPR Whitepaper: https://help.shopify.com/en/manual/your-account/privacy/GDPR.
Cookies
A cookie is a small amount of
information that’s downloaded to your computer or device when you visit our
Site. We use a number of different cookies, including functional, performance,
advertising, and social media or content cookies. Cookies make your browsing
experience better by allowing the website to remember your actions and
preferences (such as login and region selection). This means you don’t have to
re-enter this information each time you return to the site or browse from one
page to another. Cookies also provide information on how people use the
website, for instance whether it’s their first time visiting or if they are a
frequent visitor.
We use the following cookies to
optimize your experience on our Site and to provide our services.
The length of time that a cookie
remains on your computer or mobile device depends on whether it is a “persistent”
or “session” cookie. Session cookies last until you stop browsing and
persistent cookies last until they expire or are deleted. Most of the cookies
we use are persistent and will expire between 30 minutes and two years from the
date they are downloaded to your device.
You can control and manage
cookies in various ways. Please keep in mind that removing or blocking cookies
can negatively impact your user experience and parts of our website may no
longer be fully accessible.
Most browsers automatically
accept cookies, but you can choose whether or not to accept cookies through
your browser controls, often found in your browser’s “Tools” or “Preferences”
menu. For more information on how to modify your browser settings or how to
block, manage or filter cookies can be found in your browser’s help file or
through such sites as: www.allaboutcookies.org.
Additionally, please note that
blocking cookies may not completely prevent how we share information with third
parties such as our advertising partners. To exercise your rights or opt-out of
certain uses of your information by these parties, please follow the
instructions in the “Behavioural Advertising” section above.
Do Not Track
Please note that because there
is no consistent industry understanding of how to respond to “Do Not Track”
signals, we do not alter our data collection and usage practices when we detect
such a signal from your browser.
Changes
We may update this Privacy
Policy from time to time in order to reflect, for example, changes to our
practices or for other operational, legal, or regulatory reasons.
Complaints
As noted above, if you would
like to make a complaint, please contact us by e-mail or by mail using the
details provided under “Contact” above.
If you are not satisfied with
our response to your complaint, you have the right to lodge your complaint with
the relevant data protection authority. You can contact your local data
protection authority, or our supervisory authority here: [Add contact
information or website for the data protection authority in your jurisdiction.
For example: https://ico.org.uk/make-a-complaint/]
Last updated: 03 June 2023